REAL HELP, FROM AIVANE
Product questions, installation help, privacy requests, or a billing issue. Reach us directly.
Our response target is within 3 business days. Include your AIVane version, Windows version and a short description of the problem.
Email AIVane support ↗Please remove API keys, passwords, payment-card details and unnecessary personal data from attachments.
Windows desktop recording works without a browser extension. Install Browser Bridge when your task uses a browser.
Open the setup guide ↗Buy Pro or Hosted AI credit, manage your subscription and request refunds from your AIVane account page. For an order question, include the email address used for payment and your order number.
Open your AIVane account ↗ Read the refund policy ↗Ask about data you sent to support or your applicable privacy rights.
Send a privacy request ↗AIVane is an independently operated software product. AIVane is the product brand. Customer support and privacy inquiries use support@aivane.net.
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